Review Our Terms
Review Our Terms
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UPS, the UPS Shield trademark, the UPS Ready mark, the UPS OnLine Tools mark and the Color Brown are trademarks of United Parcel Service of America, Inc. All Rights Reserved. |
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Refund/Exchange Policy Full refunds: (less shipping and handling) will be issued provided that the merchandise is in resalable condition upon receipt and the merchandise is returned within 30 days of the ship date on your invoice (receipt). Damaged/Defective Item: Damaged or defective merchandise should be reported to us as soon as possible. We will arrange for the return and/or replacement for items that were received either defective or damaged. Non-received/Received Wrong Item: If your order was incomplete or if you received something that you did not order, please contact us immediately. We will need to know what item(s) you received in error, if any, and what item(s) were missing from your order. We will make all necessary arrangements to correct your order. Exchanges: We will exchange your items, provided that the merchandise is in resalable condition upon receipt. If you would like to exchange any of the items that you ordered, you must contact us within 30 days from the ship date on your invoice (receipt). Freight charges will be applied to any exchange and must be paid in full before exchanged merchandise is shipped. You should expect to receive your refund within four weeks after we receive the merchandise back, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request. We'll notify you via e-mail of your refund once we've received and processed the returned item. Please Contact US if you need to return or exchange an item. |